# Software for property management — from tenant portal to back office.

> Custom software for property management, including tenant portals, maintenance workflows and digital back-office processes.

A damage report with a photo, matched to property and contract, then an order to the contractor. Cost approval and unclear cases stay with property management.


## Three breaks between tenant, contractor and property file

- Damage arrives by email: Photo and description sit in the inbox. Property management matches property, unit and contract by hand.
- Contractor order without a status: The order and the appointment run by phone or email. Whether the damage is fixed is not on the report.
- Invoice beside the property file: Cost approval and the invoice are not attached to the damage report. The property file then lacks the connection.

## What we can deliver for a damage report

- Report linked to property and contract: Portal or email: photo, property, unit and contract can sit on one damage report. Property management reviews the case.
- Order to the contractor: After that review, property management can create an order with an appointment. The status of the work comes back to the report.
- Approval stays with management: Cost approval, an unclear cause and exceptions stay with property management. Invoice and completed order can then sit in the property file.

## Typical workflow

- Damage from report to property file: A tenant reports damage with a photo. The report is matched to property, unit and contract. Property management checks urgency and orders the contractor. Cost approval stays there. After the work, invoice and status can sit in the property file.


## Relevant links

- [HTML version](https://monadion.com/en/branchen/immobilien)
- [English overview (llms.txt)](https://monadion.com/en/llms.txt)
- [Full AI context](https://monadion.com/en/llms-full.txt)
- [Book an analysis call](https://monadion.com/en/booking)
- [Contact](https://monadion.com/en/contact)

## Related

- [Industries overview](https://monadion.com/en/branchen.md)
- [Services](https://monadion.com/en/services.md)