Software for property management — from tenant portal to back office.
A damage report with a photo, matched to property and contract, then an order to the contractor. Cost approval and unclear cases stay with property management.
Three breaks between tenant, contractor and property file
Photo and description sit in the inbox. Property management matches property, unit and contract by hand.
The order and the appointment run by phone or email. Whether the damage is fixed is not on the report.
Cost approval and the invoice are not attached to the damage report. The property file then lacks the connection.
What we can deliver for a damage report
Report linked to property and contract
Portal or email: photo, property, unit and contract can sit on one damage report. Property management reviews the case.
Order to the contractor
After that review, property management can create an order with an appointment. The status of the work comes back to the report.
Approval stays with management
Cost approval, an unclear cause and exceptions stay with property management. Invoice and completed order can then sit in the property file.
Typical workflow
An example workflow, not a delivered client project.
Damage from report to property file
A tenant reports damage with a photo. The report is matched to property, unit and contract. Property management checks urgency and orders the contractor. Cost approval stays there. After the work, invoice and status can sit in the property file.
Possible building blocks for property projects
A technology offer for a portal and the existing system, not a stack from a client project already delivered.
Tenant portal
Connection to the existing system
EU operations
Frequent property-management questions
Yes, through the interface your software already has, for example REST. Property, unit and contract stay in the existing system. Which fields are passed on is settled on that interface.
After property management has reviewed the report, an order with an appointment can sit on the damage report. Cost approval, an unclear cause and escalation stay with management.
Through a portal in the browser, with a photo and a short description. That is one possible form of the report, not a portal already built.
A portal can offer the report in German and English. Further languages are settled for the specific project.
Property project in mind?
A free 60-minute analysis call — happy to include your property-management and IT side.