Sector: Insurance

Software development for insurers — from claims to policy.

Automate claims processes, modernise policy administration, integrate AI in underwriting and case handling — on the systems you already use.

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Three common problems in insurance IT

Claims handling breaks across systems

Manual triage, multiple system breaks, Excel as buffer. Customers feel the delay.

Policy administration on legacy

Tariff engine, billing and role model are tightly coupled. Every change carries regression risk.

AI pilot without integration

Document AI classifies cleanly — but never reaches the workflow. Case handlers see nothing of it.

What we deliver for insurers

Claims processes with Camunda

From intake via triage to payout — as BPMN workflow with clear ownership.

Document AI for claims and applications

Classification, extraction, plausibility check — with audit trail and human oversight.

Strangler fig for policy systems

We replace modules step by step, without big-bang and without stopping the tariff engine.

Compliance by design

GDPR, retention periods and multi-tenancy considered from the start. Regulatory requirements are clarified with your compliance officer — not a compliance guarantee.

Typical scenario

An example workflow, not a delivered client project.

Claims process from report to case handling

One possible setup: a Camunda workflow, RAG classification and a REST connection to a policy system. Case handlers see the relevant documents pre-qualified on one screen. Routine cases can continue automatically.

Tech stack for insurance projects

Backend & APIs

Java
Spring Boot
REST
GraphQL
PostgreSQL

Workflow & eventing

Camunda 8
Apache Kafka
REST/Webhooks

AI / ML

OpenAI API
LangChain
Python
RAG

Frontend

React
Next.js
TypeScript
Tailwind

Infrastructure

Kubernetes
Docker
Azure (EU)
AWS
Hetzner (EU)

Frequent insurance questions

Can you integrate with common policy systems (e.g. msg.life, FJA, Adcubum)?

Yes, via REST/SOAP interfaces or database replication. We define the concrete integration path together, based on your system landscape.

How do you handle personal data in AI?

EU data centre by default, pseudonymisation where possible, no sending of sensitive data to US LLMs without sign-off.

Do your solutions meet regulator requirements?

We work with your compliance officer. Architecture and audit material can make reviews easier. That is not a regulatory approval.

Can we start with a pilot?

Yes. We start with a free 60-minute analysis call and look at one concrete claims or policy process. If the scope is clear, you get an offer for a well-defined first step; for more complex topics, a paid concept phase comes first.

Insurance project in mind?

In the free analysis call we take 60 minutes for your claims or policy initiative.

+43 699 18381209