Software for the public sector
Applications by web form, PDF or email: check completeness and hand the data to the case system. Approval and the official notice stay with the case officer.
Three breaks in an application procedure
Details and evidence sit in the inbox. Someone checks by hand whether the application is complete before anything reaches the case system.
What the web form already contains is typed in again. Status and follow-up questions run in parallel by email.
Approval and the official notice happen in case work. Which document belongs to them is hard to find in the file afterwards.
What we can deliver for an application procedure
Intake and completeness
Web form or PDF: details can be captured and checked for missing evidence. A gap becomes a follow-up question, not a decision.
Handoff to the case system
Complete data goes to the case system through the interface it already has. Case work continues there.
The decision stays with the case officer
Discretion, approval and the official notice stay with case work. Software can keep status and filing traceable afterwards.
Typical workflow
An example workflow, not a delivered client project.
Application from intake to notice
Application by web form or PDF, a completeness check, then handoff to the case system. Follow-up questions and unclear facts go to case work. Approval and the official notice stay there. Status and filing can be traced afterwards.
Possible building blocks for administration projects
A technology offer for portals and interfaces, not a stack from a procedure already delivered.
Forms & portal
Interface to the case system
EU operations
Frequent public-sector questions
We can be commissioned in Austria within direct procurement thresholds (per BVergG). Please verify current thresholds with your procurement officer.
Yes, through the interface the system already has, for example REST or SOAP. The case system stays the system of record for case work.
Details and PDFs can be taken from a web form or email and passed on through the existing interface. Which fields the system accepts is settled on that interface.
WCAG 2.2 can be implemented as a requirement and checked with screen readers. That is not a certification. Where application data sits is settled for the specific procedure, including EU hosting or hosting on your side.
Administration project in mind?
A free 60-minute analysis call — happy to include your IT and business side.